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Privacy Policy

Last updated: April 23, 2026

BeforeAfterDoc (“we,” “us,” or “our”) respects your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you use our websites, applications, and related services (collectively, the “Services”).

1. Information we collect

We may collect:

  • Account and contact data: such as name, email, phone, organization name, and credentials you provide when you register or communicate with us.
  • Usage and device data: such as IP address, browser type, pages viewed, and diagnostic data to operate and secure the Services.
  • Content you submit: such as images, simulation inputs, lead form entries, and configuration you upload or generate through clinic accounts.

2. How we use information

We use information to:

  • Provide, maintain, and improve the Services.
  • Authenticate users, prevent fraud, and protect security.
  • Communicate about the Services, billing, and support.
  • Comply with law and enforce our terms and policies.
  • Analyze usage in aggregate or de-identified form where appropriate.

3. Legal bases (where applicable)

If the GDPR or similar laws apply, we process personal data on bases such as contract performance, legitimate interests (for example, securing our Services and improving reliability), consent where required, and legal obligation.

4. Sharing

We may share information with:

  • Service providers who assist hosting, analytics, email, payments, or customer support, subject to contractual protections.
  • Professional advisers where required (for example, auditors or lawyers).
  • Authorities when required by law or to protect rights, safety, and security.
  • Business transfers in connection with a merger, acquisition, or asset sale, with notice where required.

We do not sell your personal information as that term is commonly defined.

5. Retention

We retain information for as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the data type and your relationship with us.

6. Security

We implement technical and organizational measures designed to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

7. International transfers

We may process information in countries other than where you live. Where required, we use appropriate safeguards (such as standard contractual clauses) for cross-border transfers.

8. Your choices and rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us as described below.

9. Children

The Services are not directed to children under 16 (or the age required by local law). We do not knowingly collect personal information from children.

10. Cookies and similar technologies

We and our partners may use cookies and similar technologies for functionality, analytics, and security. You can control cookies through your browser settings; some features may not work if cookies are disabled.

11. Changes

We may update this Privacy Policy from time to time. We will post the revised policy and update the “Last updated” date. Where appropriate, we will provide additional notice.

12. Contact

For privacy questions or requests, contact us through the options provided on our website (for example, the home page). See also our Terms of Service.